Dental Team is composed of dental technicians specialized in all fields and tries to attend all customers for any need.
Thanks to the various specializations of its business partners, the Dental Team can also offer a consultancy service by providing a dental technician specialized in the medical practice.
INSTANT COMMUNICATION without MISUNDERSTANDING
is aimed to guarantee an immediate help. The online archiving service was introduced in order to enable the professionals to upload in the individual cases the photographs taken in the clinic. This service, completely optional, allows the technicians of our laboratory to have a reference point to define the colors, shapes and proportions of the products in line with the requests of the patient and aesthetically pleasant for him.
The instant messaging that we use to schedule appointments, make communications and clarifications represents a very valuable feature that assures the direct and immediate communication.
These services also allow videoconferencing communication in the event that the time requirements and the distances do not allow face-to-face meetings.
THE STRENGTH OF DIGITALIZATION for TIME OPTIMIZATION
The direct communication with the clinics also extends into the analysis of the products, where the doctor can provide us with an intraoral scan or the scan of an impression. Thus, the evaluation of the products is done immediately, a feature that allow us to provide the client with all the information necessary and consistent with the previous agreements, therefore minimizing the times for delivery.
WORRY-FREE TRANSPORT GUARANTEES
The medium-range delivery of the products is entrusted to the internal couriers of Dental Team while, in order to guarantee a long-range service, our Company signed contracts with various national carriers.
The reception of virtual projects, in the agreed extensions, takes place via e-mail while the designing process is initiated to meet the set goal.
COMPLETE CERTIFICATIONS and TOTAL TRACEABILITY
Once the product is finished, a CERTIFICATION OF CONFORMITY is issued to the clinic according to the EEC 93/42 directive of the Ministry of Health which indicates:
- Advice for the patient
- Table of periodic checks
- Materials used complete with production batch that guarantee the traceability in case of problems
- Rules for use
- Instructions for maintenance
- Storage and safety advice
- Warnings for the doctor